Working at Latoken has been a stimulating and rewarding experience. As a first-line support representative, I've had the opportunity to engage with diverse customer inquiries, which keeps the role exciting and challenging. The initial training is comprehensive, and the supportive team culture fosters a positive work environment.
The exposure to the fast-paced cryptocurrency market is invaluable, and I've gained significant knowledge and skills in this area. The management is open to feedback, and theres a strong emphasis on continuous improvement and professional development.
Что можно улучшить?
Improved Communication Channels: Strengthening internal communication can ensure that support representatives are always in the loop about company updates, policy changes, and new product features. Regular team meetings and clear communication channels can help in aligning the team and improving overall efficiency.
Working remotely, The pay is better as well as bonuses and also great team members
Что можно улучшить?
implement more advanced automation tools and scripts to streamline repetitive tasks, reduce manual intervention.
Improve documentation for infrastructure, deployment processes, and troubleshooting guides to ensure consistency and ease knowledge transfer among team members.
Innovative Environment: Encourages creativity and innovation.
Collaborative Culture: Strong emphasis on teamwork and knowledge sharing.
Cutting-edge Technology: Access to the latest tools and technologies.
Growth Opportunities: Focus on professional development and career progression.
Impactful Work: Ability to make data-driven decisions that significantly influence the companys success.
Что можно улучшить?
Communication Gaps between teams
Language Barriers
Delayed resolution to some certain issues
Working at Latoken has been an incredibly dynamic and educational experience. As a technical support specialist, I am constantly engaged with a variety of customer inquiries, which keeps the job interesting and challenging. The company offers excellent training programs, ensuring that I am well-prepared to handle a diverse range of issues.
However, the high-paced nature of the job can be demanding, and it requires strong time management and stress-handling abilities. Despite this, the role has significantly improved my problem-solving and communication skills. Latoken is an excellent place to work for anyone looking to delve into the cryptocurrency industry and build a solid foundation in customer support.
Что можно улучшить?
Strengthening internal communication can ensure that support representatives are always in the loop about company updates, policy changes, and new product features. Regular team meetings and clear communication channels can help in aligning the team and improving overall efficiency.
My time at Latoken as a first-line support representative has been both challenging and rewarding. The companys fast-paced environment keeps me engaged, and I appreciate the opportunity to learn about the cryptocurrency market in depth. The training programs are comprehensive, and the team is always willing to lend a hand, which creates a supportive atmosphere.
However, shifts can be overwhelming. Improved work-life balance through more flexible hours would greatly enhance the overall experience. Despite this, the role has significantly improved my problem-solving and communication skills. Latoken is an excellent place to develop a career in customer support within the exciting field of cryptocurrency.
Что можно улучшить?
Team Building Activities: Organizing regular team-building activities can strengthen team cohesion and create a more positive and collaborative work environment.
Feedback Mechanisms: Establishing robust channels for employees to provide feedback and suggest improvements can lead to a more responsive and adaptive workplace.
As a LATOKEN remote Back-end Developer, I appreciate the innovative and dynamic work environment, the flexibility of remote work, and the opportunity to collaborate with a talented global team. The companys commitment to cutting-edge technology and continuous improvement fosters professional growth, while its focus on blockchain and financial technology makes the work both exciting and impactful.
Что можно улучшить?
Improved Team packages and incentives, That should be looked into as it help foster the relationship and make work and unit productive
Working at Latoken has been a dynamic and educational experience. As a first-line support representative, I handle a variety of customer inquiries, which keeps each day engaging and challenging. The company provides thorough training and resources, ensuring that I feel well-equipped to assist clients effectively. The team is collaborative and supportive, making it easy to seek help when needed.
However, the long 12-hour shifts can be taxing, and maintaining a work-life balance is challenging. More flexible scheduling could help mitigate this issue. Despite the long hours, the opportunities for learning and professional growth are significant. Latoken is a great place for those looking to build their skills in customer support and gain exposure to the fast-paced world of cryptocurrency trading. Overall, its a rewarding job that offers plenty of room for personal and professional development.
Что можно улучшить?
Career Development: Offering clear pathways for career advancement and regular professional development opportunities can motivate employees and help them grow within the company.
Latoken has a strong focus on customer satisfaction. In my role, I see this commitment daily. The company provides us with the tools and resources we need to provide excellent customer service. This focus on the customer creates a sense of purpose in our work, knowing we are directly contributing to the companys success.
Что можно улучшить?
Internal process streamlined to improve efficiency of tasks.
Latoken has a strong focus on customer satisfaction. In my role, I see this commitment daily. The company provides us with the tools and resources we need to provide excellent customer service. This focus on the customer creates a sense of purpose in our work, knowing we are directly contributing to the companys success.
Что можно улучшить?
There might be some internal processes that can be streamlined to improve efficiency and free up time for more strategic tasks.
The cryptocurrency and blockchain industry is rapidly evolving, providing ample opportunities for growth and innovation.
Dynamic Work Environment: Working at a startup or a fast-paced company like LATOKEN can be exciting and challenging, with new developments and opportunities arising frequently.
Networking Opportunities: Sales managers often have the chance to interact with a diverse range of clients and stakeholders, helping to build a strong professional network.
Innovative Products: LATOKEN offers a range of financial products and services, giving sales managers tallowing sales managersdge technology and financial instruments.
Professional Growth: The role may offer significant learning opportunities and career advancement prospects within the company or the broader industry.
Impactful Work: Contributing to the growth of a company in a pioneering industry can be very rewarding and fulfilling.
Что можно улучшить?
Deepen Industry Knowledge:
Stay updated on the latest trends in cryptocurrency and blockchain technology.
Understand regulatory changes and market dynamicsto advise clients and strategstrategicefforts betterEnhance Customer Relationship Management (CRM):
Invest in robust CRM tools to manage client interactions efficiently.
Enhance both verbal and written communication to to convey the value propositions of LATOKEN’s products effectivelyevelop active listening skills to understand client needs better.
Leverage Data-Driven Strategies:
Use data to identify market opportunities and trends.
Implement performance metrics to track sales team progress and adjust strategies as needed.
Working at Latoken as a first-line support representative for 12 hours a day, 5 days a week, has been an enriching experience. The fast-paced environment keeps me on my toes, and I appreciate the variety of tasks that keep the job interesting. The team is supportive, and theres a strong sense of camaraderie. However, the long hours can be challenging, especially balancing work with personal life. Overall, its a demanding yet rewarding role that has significantly improved my problem-solving and communication skills.
Что можно улучшить?
1. Ensuring regular and adequate breaks during long shifts is crucial. More structured rest periods could help prevent burnout and maintain high productivity levels.
2. Introducing more flexible scheduling or shorter shifts could help employees maintain a healthier work-life balance
I appreciate the employers commitment to fostering a collaborative and innovative work environment. Their focus on professional growth, coupled with providing ample learning opportunities, is commendable. The emphasis on work-life balance and employee well-being is also a significant plus. Overall, the supportive culture and the opportunities for career advancement make it a great place to work.
Что можно улучшить?
Improve LATOKEN by enhancing the user interface for simplicity, optimizing the mobile app, and providing more educational resources. Strengthen security with multi-factor authentication and regular audits. Enhance customer support with 24/7 availability and faster response times. Expand trading features by listing more cryptocurrencies and integrating advanced trading tools.
За время моей работы я имел удовольствие быть частью высоко мотивированной и дружелюбной команды.
Положительные стороны:
- Удаленная работа.
- Работа с новыми технологиями. LATOKEN предоставляет своим сотрудникам возможность работать с новейшими технологиями в области блокчейна и криптовалют.
- Работа с нейросетями. Компания активно использует нейронные сети в своих продуктах. Мне была предоставлена возможность работать над проектами, связанными с применением ИИ.
- Команда. Команда LATOKEN была одним из лучших аспектов моей работы. Все были дружелюбны, поддерживали друг друга и работали вместе, чтобы достичь общих целей - быть морским котиком 24/7.
Что можно улучшить?
Области для улучшения:
- Ясность ролей и обязанностей. В начале моей работы некоторые роли и обязанности были не совсем ясны, что иногда приводило к дублированию усилий.
- Коммуникация. В некоторых случаях коммуникация была полностью нарушена, что приводило к очень сложным ситуациям с выполнением задач.
- Культура компании. Компании следует уделять больше внимания продвижению своих заявленных ценностей и обеспечению их последовательного соблюдения во ВСЕХ уровнях организации.
- Баланс между работой и личной жизнью. Хотя удаленная работа предоставляет гибкость, важно установить четкие границы для рабочего времени, чтобы избежать переработок и плохой мозговой активности в течение дня.
- Финансовая стабильность. Компании следует уделять приоритетное внимание своевременной и регулярной выплате заработной платы сотрудникам.
Часто задаваемые вопросы о работе в компании LATOKEN
Рекомендуют ли сотрудники компанию LATOKEN для трудоустройства?
75% сотрудников рекомендуют компанию LATOKEN для трудоустройства, на основании 48 оценок.
Какая оплата труда в компании LATOKEN?
Сотрудники компании LATOKEN оценивают оплату труда на 4.4 из 5, на основании 48 оценок.
Как сотрудники LATOKEN оценивают руководство компании?
Сотрудники компании LATOKEN оценивают работу руководства на 3.6 из 5, на основании 48 оценок.
Как сотрудники LATOKEN оценивают возможности карьерного роста компании?
Сотрудники компании LATOKEN оценивают возможности карьерного роста на 4.3 из 5, на основании 48 оценок.
LATOKEN входит в ТОП 20 криптобирж мира, является крупнейшей Веб3 компанией из СНГ и входит в Forbes ТОП 30 компаний для удаленной работы в 2022 году.
LATOKEN - это крупнейший супермаркет криптоактивов по ассортименту (более 3,000). Мы делаем простым возможность узнать и обменять любой актив с помощью AI, открывая возможность каждому узнать о новых технологиях, рынках и стать стейкхолдером будущего.
Работа в LATOKEN - это уникальная возможность попасть на передовую технологий, развиться и создать будущее. Мы приглашаем энтузиастов технологий обладающих духом спортивных достижений.