LATOKEN: отзывы о работе на должности
Customer Support Specialist

Working at Latoken has been a dynamic and educational experience. As a first-line support representative, I handle a variety of customer inquiries, which keeps each day engaging and challenging. The company provides thorough training and resources, ensuring that I feel well-equipped to assist clients effectively. The team is collaborative and supportive, making it easy to seek help when needed.

However, the long 12-hour shifts can be taxing, and maintaining a work-life balance is challenging. More flexible scheduling could help mitigate this issue. Despite the long hours, the opportunities for learning and professional growth are significant. Latoken is a great place for those looking to build their skills in customer support and gain exposure to the fast-paced world of cryptocurrency trading. Overall, it's a rewarding job that offers plenty of room for personal and professional development. Career Development: Offering clear pathways for career advancement and regular professional development opportunities can motivate employees and help them grow within the company.

Latoken has a strong focus on customer satisfaction. In my role, I see this commitment daily. The company provides us with the tools and resources we need to provide excellent customer service. This focus on the customer creates a sense of purpose in our work, knowing we are directly contributing to the company's success. Internal process streamlined to improve efficiency of tasks.

- Freedom to choose work schedule
- Work from anywhere
- Work to Life Balance - Low resolution to issues
- More communication between employees needed

It is a remote work environment and the schedule is relatively flexible. The bonus system can be improved. Some tasks should include bonus but don't.