Отзывы о работе на должности Менеджер 1 линии в компании LATOKEN — Москва

Working at Latoken has been a stimulating and rewarding experience. As a first-line support representative, I've had the opportunity to engage with diverse customer inquiries, which keeps the role exciting and challenging. The initial training is comprehensive, and the supportive team culture fosters a positive work environment.


The exposure to the fast-paced cryptocurrency market is invaluable, and I've gained significant knowledge and skills in this area. The management is open to feedback, and theres a strong emphasis on continuous improvement and professional development. Improved Communication Channels: Strengthening internal communication can ensure that support representatives are always in the loop about company updates, policy changes, and new product features. Regular team meetings and clear communication channels can help in aligning the team and improving overall efficiency.

Working at Latoken as a first-line support representative for 12 hours a day, 5 days a week, has been an enriching experience. The fast-paced environment keeps me on my toes, and I appreciate the variety of tasks that keep the job interesting. The team is supportive, and theres a strong sense of camaraderie. However, the long hours can be challenging, especially balancing work with personal life. Overall, its a demanding yet rewarding role that has significantly improved my problem-solving and communication skills. 1. Ensuring regular and adequate breaks during long shifts is crucial. More structured rest periods could help prevent burnout and maintain high productivity levels.
2. Introducing more flexible scheduling or shorter shifts could help employees maintain a healthier work-life balance