Работа в LATOKEN
4,0
Очень хорошо
75%
Рекомендуют
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LATOKEN: отзывы о работе на должности
Customer Support Specialist

Оценка компании
4,7
Очень хорошо
4 отзыва
4-5 3-4 2-3 1-2
4 0 0 0
75%
Рекомендуют работодателя
Оценки по категориям
4,5
Условия труда
4,5
Коллектив
4,8
Руководство
4,8
Уровень дохода
4,5
Условия для отдыха
5,0
Возможности роста

Customer Support Agent

Москва,
июль 2024
Работаю меньше года
4,2
Что нравится
Working at Latoken has been a dynamic and educational experience. As a first-line support representative, I handle a variety of customer inquiries, which keeps each day engaging and challenging. The company provides thorough training and resources, ensuring that I feel well-equipped to assist clients effectively. The team is collaborative and supportive, making it easy to seek help when needed.

However, the long 12-hour shifts can be taxing, and maintaining a work-life balance is challenging. More flexible scheduling could help mitigate this issue. Despite the long hours, the opportunities for learning and professional growth are significant. Latoken is a great place for those looking to build their skills in customer support and gain exposure to the fast-paced world of cryptocurrency trading. Overall, it's a rewarding job that offers plenty of room for personal and professional development.
Что можно улучшить
Career Development: Offering clear pathways for career advancement and regular professional development opportunities can motivate employees and help them grow within the company.
Преимущества и льготы
Удаленная работа

Customer Support Specialist

июль 2024
Работаю меньше года
5,0
Что нравится
Latoken has a strong focus on customer satisfaction. In my role, I see this commitment daily. The company provides us with the tools and resources we need to provide excellent customer service. This focus on the customer creates a sense of purpose in our work, knowing we are directly contributing to the company's success.
Что можно улучшить
Internal process streamlined to improve efficiency of tasks.
Преимущества и льготы
Своевременная оплата труда

Customer Support

июль 2024
Работаю 1-2 года
5,0
Что нравится
- Freedom to choose work schedule
- Work from anywhere
- Work to Life Balance
Что можно улучшить
- Low resolution to issues
- More communication between employees needed
Преимущества и льготы
Своевременная оплата труда
Удобное расположение работы
Удаленная работа
Гибкий рабочий график

Customer Support

июль 2024
Работаю 3-5 лет
4,5
Что нравится
It is a remote work environment and the schedule is relatively flexible.
Что можно улучшить
The bonus system can be improved. Some tasks should include bonus but don't.
Преимущества и льготы
Гибкий рабочий график