Отзывы сотрудников о компании CallCenterWorldWide

A US based company has an exciting opportunity for Advanced English Speakers. We are looking for multiple Customer Service Representatives who are talented, highly motivated, intelligent, and a spirited individuals. (If interested please send your resume in word format in ENGLISH only)

(FOR CONSIDERATION YOU MUST ATTACH A ONE MINUTE VOICE RECORDING AND YOU MUST DISCUSS THE FOLLOWING):

Quick biography about yourself

How many languages can you speak and write in?

Your education

Your work experience

Are you currently working?

Where are you currently working?

Your current salary?

Your desired salary?

Your industry knowledge?(For example: do you have experience working within the IT/Tech industry, or Pharmaceutical, or Retail? Etc

Job Description:

• Determines requirements by working with customers.

• Answers inquiries by clarifying desired information; researching, locating, and providing information.

• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

• Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

• Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.

• Possibility to work day and night shifts

• Previous work experience with customer/technical support(Preferred)

• Maintains call center database by entering information.

• Keeps equipment operational by following established procedures; reporting malfunctions.

• Updates job knowledge by participating in educational opportunities.

• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills and Qualifications:

Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking

What We Offer:

• Various benefits and bonuses

• Competitive salary

• Career growth opportunities

• Business Trips

• Paid