Head of Consumer Loans (Microloans)

About the Role:
We are seeking an accomplished Head of Consumer Loans (Microloans) to lead the growth and innovation of our microloan and consumer credit products. This is a strategic role ideal for a forward-thinking professional skilled in developing, launching, and scaling consumer loan products tailored to meet diverse customer needs. As Head of Consumer Loans, you will play a key role in shaping our consumer credit portfolio, driving digital transformation, and expanding our market presence.

Key Responsibilities:

• Create a strategic growth plan for consumer lending, focusing on scalable, customer-centered solutions.
• Conduct in-depth market research to identify customer needs and analyze competitors.
• Design and launch new unsecured microloan products, with a strong emphasis on digital and online platforms.
• Develop specialized products for targeted customer segments.
• Develop and implement strategies to attract new customers, especially through digital channels.
• Set key performance indicators (KPIs) and monitor progress to achieve sales goals.
• Analyze the sales funnel and optimize to improve conversion rates.
• Streamline the customer journey to simplify the loan application process.
• Introduce innovative technologies for automated application processing and credit assessment.
• Leverage data analytics to personalize offers and enhance customer conversion.
• Assess the profitability of various loan products and provide optimization recommendations.
• Develop additional services and products that contribute to revenue growth.
• Build strategic partnerships with online retailers and other digital platforms.
• Monitor the performance of alternative sales channels and adjust strategies based on insights.

What We’re Looking For:

• Proven experience in consumer lending product development, digital transformation, and strategic planning.
• Strong expertise in data analysis, market research, and customer insights.
• Exceptional leadership and team management skills with a track record of driving results.
• Deep understanding of digital channels and alternative sales strategies.
• Excellent communication skills and the ability to build strategic partnerships.

Why Join Us?
This is an exciting opportunity to lead our consumer lending initiatives in a dynamic and innovative environment. We offer competitive benefits, professional growth opportunities, and a collaborative culture that values creativity, ambition, and customer focus.

Ready to make an impact in consumer lending?
Apply now to join our team and help shape the future of microloans and consumer credit.