Support Manager

We continue to expand the team and are looking for a Support Manager. We need a true and accomplished professional who shares our culture and values.
Key responsibilities:

Processing requests from clients in Jira helpdesk system

Performance maintenance of the gaming infrastructure

Interaction with associated departments and partners’ helpdesk systems

Working on a schedule 2/2/3 or 5/2 (midnight shifts)

Requirements:

Higher or incomplete higher education / technical education is an advantage

B2 level of English and Native Russian

Work experience in support of helpdesk systems is desirable

Nice to have:

Technical support experience (the second line)

What we offer:

Full-time work opportunities and flexible working hours

Comprehensive Mental Health Programme

Private insurance

Sports program compensation

Free online English lessons

An additional 1 Day off per calendar year

Generous referral program

Training, internal workshops, and participation in international professional conferences and corporate events

About Us:

We are an international company and an iGaming software expert. We don’t only follow iGaming market trends, we create them! Our Company is a recognized industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by us receive numerous awards and accolades from industry media.

Changing the iGaming industry through technological innovation.

• 2009 – foundation year
• 2000+ total employees worldwide
• 5 offices, countries: Poland, Georgia and Malta
• No1 provider in Crypto iGaming
• 7 proprietary products
• 800+ brands using our software
• 11B+ € bets processed per month
• 6M+ active players monthly