CRM specialist

RESPONSIBILITIES:

• Technical support and administration of CRM-system Veeva
• Work with requests from users of CRM-system Veeva
• Technical support for the salesforce Marketing Cloud multichannel marketing automation platform
• Quarterly testing of field employees based on the WebTutor program
• Support in the development of e-detailing in the platform "eWizard"

REQUIREMENTS:

• Understanding of the features and capabilities of CRM-systems
• Ability to work with databases
• Knowledge of the essence and nuances of the database
• Ability to work with large amounts of informationSkill in compiling tables and reports
• Ability to work in a team
• Ability to conduct in-depth data analysis
• Ability to multitask
• Ability to search for and implement new solutions in the workflow
• Inquisitive individual, willing to ask questions, probe, find answers in a complex environment
• Ability to learn, design and automate processes
• Customer-oriented pro-active attitude
• Effective verbal and written communication skills
• SQL knowledge (MS SQL/PISQL) - Basic level (Understanding scripts and queries)
• Expertise in Microsoft Office (PowerPoint, Excel, and Word)
• Basic knowledge of Adobe Photoshop, Adobe Illustrator
• Basic knowledge of web page development tools (HTML, CSS, PHP)
• Knowledge of English (not lower than intermediate level)

WE OFFER:

Maternity leave contract. Employment by outsourcing agency (employment in accordance with the Labor Code with full compliance with the Legislation)

Possible start date not earlier than February-March.