Brand Service Senior Specialist

A large international company requires Brand Service sr. Specialist.

Responsibilities:

• Loanset management – control over the use of loanset devices by partners. Registration in the company's internal system (CS Portal) all loanset devices. Conduct a monthly inventory by monitoring the connection of loanset devices to internal program (Fenrir). Regular reports on the inventory;
• Asset management – control over the use of Authorized service centers (ASC) of fixed assets provided by the company (laptops, televisions, monitors, printers, repair equipment, furniture);
• Remote audit – monitor the ASC twice a year;
• Brand service administrative operations - support the processes of opening, closing and renovation of branded ASC;
• E-Queue management – provide to branded ASC an electronic queue, regularly check the operability (internal Dashboard and excel interface), monitor the "waiting in line" indicator (excel), interact with partners to identify service delays and eliminate the causes;
• Onsite visits – Moscow - at least one site per month; others - based on request.

Requirements:

• Higher Education;
• Experience in consumer electronics service business;
• Advanced excel level (Pivot tables, advanced functions);
• English (Intermediate level);
• MS Word.

Conditions:

• Salary;
• Full day;
• Location: Barrikadnaya metro station;
• Personal medical insurance, mobile compensation, lunch, bonuses.