Field Force Training Specialist

Job Summary

Train and implement training methods and instruments, making strong training structure in the FF employees. Perform other activities in multiple human resources areas. Provide day-to-day as well as future-looking guidance, coaching, and creative solutions that enhance individual and organizational performance in the Field Force structure.

Duties and responsibilities

- Design, plan, organize, or direct orientation and training programs for employees

- Establish Development roadmap and set up the LMS

- Search and make a contract with contents providers

- Study KT&G history/core values and train other employees (including HR policy and so on)

- Manage the delivery of L&D programs

- Internalize the KT&G culture and core values to FF employees

- Provide specific training programs to help workers maintain or improve job skills

- Organizes the adaptation of new employees in the fields

- Form a training system, development programs, organize trainings, advanced training courses, etc.

- Lead the process of assessing employees for suitability for the position in the FF, as well as to determine the level of engagement.

- Develop and implement motivation and incentive systems, taking into account the interests of the company and the needs of the field staff.

- Engage in the formation and support of a corporate culture that promotes increased engagement, job satisfaction and loyalty to the company.

· Conduct the Performance, Management & Evaluation in the field forces

- Proceed practical work related to evaluation/KPI incentives

(Procedure announcement, performance data review/gathering/analyzing, creating outcomes etc.)

- Provide day-to-day performance guidance to line management

(e.g., coaching, counseling, career development, disciplinary actions).

- Lead employee's goal setting process and help them make proper performance indicator/index in the FF

- Provides guidance and input on field force planning and succession

Planning

- Analyze FF employment-related data and prepare required reports·

- Administer employee evaluation/incentive schemes in FF

- Manage the evaluation process / performance review in FF

Education

• Required : Bachelor’s degree
• Preferred : Bachelor or Master’s degree in Psychology, Teaching / Coaching or a related field

Working conditions

• This position is full time regular job and is supposed to 8.5 am – 5.5 pm
• Work location is Almaty city and can have business trip if necessary
• The organization structure may change depending on the growth of the KT&G Global Kazakhstan Business, and the position and duties may rise accordingly.

Benefits

Enjoy a competitive salary commensurate with the experience and responsibility requirements. Excellent employee environment with a competitive benefits package including:

• Annual Merit Increase
• Incentive Bonus
• Social Insurance
• Annual Paid Time Off, etc.