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Customer Support Specialist

Нет опыта
Полная занятость
Сменный график
Описание вакансии
International product IT company is looking for a Customer Support Operator

Responsibilities:
  • communicate with existing and new customers via chats, mails and calls;

  • update your knowledge of the product;

  • create issue reports and tasks, monitor their completion.

If you are:
  • a team player;

  • worked with clients in any sphere at least 6 months;

  • communicative, client oriented and know-how to win customer’s trust;

  • have high written and verbal communication skills;

  • have level of English at least Upper - Intermediate, as well as speak Russian;

  • confident high PC user;

  • can type fast;

  • can work under time pressure and don’t lose the focus;

  • have a desire for a personal growth and development.

You are the one who we need!

Сonditions:
  • ability to work completely remotely from any location or in one of the company's offices;

  • team buildings;

  • ability to develop in young, fast-growing, strong team;

  • schedule: 2/2 or 3/3 (12 hours, 15 shifts per month), also there are 5 night shifts per month;

  • competitive salary and bonuses;

  • benefit system after the end of the probation period;

  • official employment from the first working day

  • equipment for work is provided.

Ключевые навыки
Английский язык
Ответственность
Навыки коммуникации
Стрессоустойчивость
Вакансия опубликована: 17 сентября 2024, Москва
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