Sales manager EMEA (couriers)

inDrive is an international ride-hailing service headquartered in Mountain View, CA. inDrive app's downloads exceed 150M, we are operating in more than 640 cities in 46 countries.

We are seeking for a Sales manager, EMEA for couriers team that will lead the development and execution of sales strategy within this vase region, overseeing key customers, projects, fostering collaboration and growing a team.

What will you do:

Planning and Goal Setting:

• Develop and implement strategic sales plans to achieve organizational sales targets in the MENA region with a focus on Kazakhstan.

• Set clear, achievable sales goals and objectives for the team, aligning them with the company's overall business strategy.

Resource Management and Budget Utilization:

• Efficiently allocate resources and manage budgets to maximize sales performance and return on investment.

• Monitor and control expenses to ensure they align with the approved budget and contribute to the company's financial goals.

Team Development and Market Growth:

• Lead, mentor, and develop the sales team to enhance their skills, performance, and career growth.

• Identify and capitalize on market opportunities to expand the company's presence and market share in the MENA region, particularly in Kazakhstan.

Cross-functional Collaboration:

• Work closely with the marketing team to align sales and marketing strategies, ensuring cohesive and effective campaigns.

• Collaborate with the customer support team to ensure high levels of customer satisfaction and retention, addressing any issues promptly and effectively.

Client Relationship Management:

• Build and maintain strong relationships with key clients, ensuring their needs are met and fostering long-term partnerships.

• Actively seek out and develop new business opportunities, expanding the client base and driving revenue growth.

Performance Monitoring and Reporting:

• Track and analyze sales performance metrics, preparing regular reports for senior management.

• Use data-driven insights to adjust strategies and improve sales processes, ensuring continuous improvement and achievement of sales targets.

Requirements:

B2B Sales Experience:

• At least 3 years of experience in B2B sales, preferably in courier services or logistics.

• Proven experience working in the MENA region, with a particular focus on Kazakhstan.

Market and Client Knowledge:

• Deep understanding of the market characteristics and trends in the courier services industry within the MENA region and Kazakhstan.

• Ability to analyze client needs and preferences, and offer solutions that meet their expectations.

Sales Management Skills:

• Successful track record of managing the entire sales cycle, including client acquisition, negotiation, deal closing, and post-sales service.

• Experience in developing and implementing sales strategies to achieve and exceed set targets.

Marketing Channels Knowledge:

• Experience in utilizing various marketing channels to attract B2B clients, including online (social media, search engine marketing, email marketing), offline (exhibitions, conferences, meetings), and others.

• Skills in developing and executing marketing campaigns aimed at increasing brand awareness and attracting new clients.

Data and Analytics Skills:

• Ability to collect, analyze, and interpret data to make informed decisions and optimize sales and marketing strategies.

• Knowledge of tools and technologies for data analysis (e.g., CRM systems, analytics platforms).

Communication and Negotiation Skills:

• Excellent verbal and written communication skills in both English and Russian.

• Ability to conduct successful negotiations at all levels of the client organization.

Proactivity and Leadership Qualities:

• Ability to work in a multitasking environment and quickly adapt to market changes.

• Initiative and the ability to make independent decisions aimed at achieving company goals.

Education and Professional Training:

• Higher education in business, marketing, logistics, or related fields.

• Additional certifications and courses related to sales, marketing, and management are highly desirable.

Technical Proficiency:

• Proficiency in office software (MS Office, Google Workspace) and specialized sales and marketing management tools.

Willingness to Travel:

• Availability for regular travel within the MENA region and Kazakhstan for client meetings and industry events.

We offer:

• Competitive salary, health insurance, relocation support;

• Remote from Kazakhstan;

• Unlimited opportunities for professional and career growth;