Junior Support Engineer

A new vacancy is open for our partners, a leading European retail consulting agency. The company is looking for a motivated engineer who is eager to learn quickly and provide exceptional technical assistance.

Please note that we are looking for a candidate who is already located in Armenia and is ready to work under the local Labor Code.

Responsibilities:

• Rapidly understand and operate complex systems;
• Apply system features effectively in real-world scenarios;
• Provide 24/7 technical support for production and test systems to clients in the Thailand and Malaysia;
• Analyze functional requirements and provide enhancements for Oracle Retail modules;
• Maintain a positive attitude in challenging situations and ensure the quality and timeliness of work.

Requirements:

• Bachelor’s degree in Information Systems, Computer Science, or a related field is highly preferred;
• Experience with Oracle modules is a significant advantage;
• Prior experience with CRM systems is desirable;
• Strong multitasking abilities and stress resilience;
• Proficiency in SQL and Linux console operations;
• Knowledge of PL/SQL, Pro*C, and Shell scripting is beneficial;
• English proficiency at B2/C1 level;
• Excellent communication and interpersonal skills for effective interaction with diverse internal and external stakeholders.
• Competitive salary in AMD, determined based on interview outcomes;

• Official contract in accordance with country legislation in LLC Armenia;
• Benefits program: compensation of Professional, Workplace, Health, Children, Sports, Services, Culture expenses by your choice;
• Flexible work format: remotely anywhere or in our cozy office in Armenia;
• Working with an international team on exciting and challenging projects;
• Great opportunity to realize your professional potential and fulfill your career ambitions.