Support and Maintenance Coordinator

We are currently seeking a highly organized and bilingual individual to join our team as a Support and Maintenance Coordinator. you will play a crucial role in coordinating the activities necessary to ensure the smooth operation and maintenance of our properties. Fluency in both Spanish and English at a C1 level is a requirement for this position.

Responsibilities:

• Coordinate and schedule maintenance activities for our short rental properties.
• Act as a liaison between guests, and handymen to ensure prompt and efficient resolution of maintenance issues.
• Place orders for various supplies required for the upkeep of our properties, such as cleaning materials, appliances, and furniture.
• Maintain accurate records of maintenance activities, including work orders, repairs, and supply inventory.
• Collaborate with property owners to identify and address any specific maintenance needs or requests.
• Conduct regular inspections of properties to assess maintenance requirements and identify potential issues.
• Coordinate with external contractors and service providers for specialized maintenance tasks.
• Respond to support requests from guests and address their concerns or issues in a timely and professional manner.
• Assist in troubleshooting technical issues related to property amenities and appliances.
• Implement preventive maintenance programs to minimize downtime and ensure the long-term functionality of our properties.
• Identify opportunities for process improvements and suggest innovative solutions to enhance efficiency in property maintenance operations.

Requirements:

• Fluency in both Spanish and English at a C1 level is mandatory.
• Previous experience in coordinating maintenance activities, preferably in the hospitality or property management industry.
• Strong organizational and multitasking skills with the ability to prioritize tasks effectively.
• Excellent problem-solving and decision-making abilities.
• Strong interpersonal and communication skills to interact with guests, and handymen.
• Ability to work independently and collaborate effectively within a team.

The position requires working 9:00 A.M.– 5:00 P.M. Miami Time 5/2 Schedule.

If you are a detail-oriented individual with strong coordination and communication skills, and have a passion for ensuring the quality maintenance of short rental properties, we invite you to apply for the position of Support and Maintenance Coordinator. Join our team and contribute to the exceptional experience we provide for our guests and property owners.

To apply, please submit your resume and cover letter to

Only shortlisted candidates will be contacted for an interview.

We look forward to hearing from you!