Senior RecSys Technical Manager

ToYou is a leading online Saudi food ordering and delivery super-app with one of the largest and most comprehensive networks of merchants across the Kingdom of Saudi Arabia. We seek to deliver all necessities across the Kingdom, whether they be from restaurants, supermarkets, pharmacies, or more.

At ToYou we aim to provide all our customers with a great experience by connecting them with thousands of merchants across Saudi Arabia, and we take great pride in our diverse team which represents different backgrounds, experiences, and visions. We truly value them and count them as a key factor to our success. So, if you are interested in joining a team full of intelligence, ambition, and great talent, ToYou is the right place for you.

We are now looking for an experienced Senior RecSys Technical Manager to join our team.

**Remote work and/or relocation to Cyprus can be considered.

Role Responsibilities:

• Act as a product owner for the ML models underlying our search and recommendation systems
• Define success criteria and product requirements for our models by cultivating a deep understanding of the relationship between our models and business/customer outcomes
• Formulate clear and measurable hypotheses for how to improve success metrics, work with engineering and data science teams to test hypotheses, and make decisions based on experiment results
• Synthesize insights from data analysis, customer calls, and sales feedback into clear and concise opportunity areas and develop short-term and long-term roadmaps around these opportunity areas
• Collaborate with engineering, data science, and research teams to develop, launch, evaluate, and improve recommendation system models
• Collaborate with engineering, business and security teams to develop novel privacy-preserving strategies for collecting information for use in our model

Requirements:

• 3+ years of Product Management experience in RecSys/Search fields
• Proficiency in SQL, and prior experience analyzing sophisticated, large-scale data sets to form hypotheses, evaluate experiment results, rationalize product opportunities, and measure success
• Consistent track record of rallying engineering and data science teams to develop, launch, and improve ML models
• BS or MS in Computer Science, Statistics, Math, Operations Research, Economics or related areas. Otherwise requires equivalent experience

Will be considered an advantage:

• Experience with Amazon Personalize service (or similar)
• Experience in DWH design
• Experience with ML projects, ability to understand what is ‘under the hood’ of RecSys

What we offer:

• Competitive Salary
• Full Medical Insurance for Employees & Families (worldwide coverage)
• Life Insurance
• Flexible Benefit Program: Gym & Wellness, Food or Petrol allowances. The longer you stay with ToYou, the more benefits you can choose and enjoy
• Relocation Package (if applicable)
• 21 Vacation Days plus Public Holidays
• Paid Sick Leave
• Flexible Hours & Hybrid/Remote Work
• Discounted Language Courses
• Regular Team Meals
• Employee & Family Fun Events & Internal Knowledge Transfer Sessions
• Complimentary Fruits & Snacks in the Office
• Ping-Pong Table & Fitness Corner
• Contemporary Work Environment

Interested applicants are required to submit their CV in English.