Card Product Manager

• Product Strategy & Development:
  • Research market trends, customer needs, and competitive products.
  • Define product specifications for debit card and credit card product portfolios and collaborate with other teams for product launches.
  • Develop and implement strategies to grow the card portfolio and enhance the value proposition
• Customer Experience & Lifecycle Management:
  • Monitor customer feedback and analyze customer data to recommend enhancements.
  • Develop loyalty and rewards programs that align with customer needs
  • Continuously improve the customer experience.
• Portfolio Management:
  • Monitor key performance indicators (KPIs) such as customer/card acquisition, card usage, delinquency rates, and profitability.
  • Conduct product performance reviews and recommend pricing adjustments, promotional offers, or features.
• Collaboration & Stakeholder Management:
  • Engage with risk management and compliance teams to identify and mitigate related risks.
  • Lead training and product communication efforts for internal teams, such as sales and customer service.
• Data Analysis & Reporting:
  • Analyze market data and product performance metrics to make data-driven decisions.
  • Prepare regular reports on product performance, market trends, and customer behavior.

Qualifications:

• Bachelor’s / Master’s degree in Business, Marketing, Finance, or related field (MBA preferred).
• Proven experience (3-5+ years) in product management, specifically in the card related or financial services industry.
• Strong knowledge of card industry trends, product lifecycle, and regulatory requirements.
• Analytical skills with the ability to interpret data and make strategic decisions.
• Excellent product management skills and experience working with cross-functional teams.
• Strong communication and interpersonal skills to interact with internal and external stakeholders.
• Proficiency in data analysis tools.

• Employment in accordance with the Labor Code.