Computer operator (Payments department) Serbia

We are Insolutions Ltd., a company that has specialized in digital marketing and product localization in Asian markets for over 5 years.

Our goal is to provide qualified assistance to iGaming projects in expanding their digital presence across various markets. We work with brands of different scales - large and small, local and international. We deliver high-quality digital marketing services to enhance the operations of iGaming companies worldwide.

Due to project expansion, we are currently looking for a Computer Operator to work in our office in Belgrade. As a Computer Operator, you will monitor and operate electronic digital computers to process payments or other data according to operating instructions.

Your responsibilities will include:

• Handling support requests related to payment operations;
• Analyzing incoming data and verifying it through internal systems, creating tickets;
• Working with payments: adjustments, assistance with deposits and withdrawals;
• Consulting payment agents and coordinating complex issues with related departments;
• Monitoring traffic and switching it if necessary.

What we expect from the candidate:

• Willingness to work in a multitasking environment and manage multiple tasks simultaneously;
• Ability to communicate effectively in English, both written and via chat;
• Knowledge of the Russian language;
• Stress resistance and the ability to prioritize tasks;
• Diligence and, most importantly, attention to detail.

What we offer:

• Competitive salary (base salary of 900 USD).
• Work in a comfortable and modern office.
• Shift schedule 2/2, shifts of 12 hours (including night shifts);
• Paid sick leave (14 days) and vacation days (28 days).
• Training and development: experience exchange within the team, career consultations, and an individual development plan within the company.
• No bureaucracy: quick decision-making on employee initiatives.

What are the stages of our hiring process?

• First stage: a quick video interview with our HR-Generalist, where we will provide more information about our position and learn about your experience.
• Second stage: an interview with the manager of this position, who will get to know you and assess your professional skills.
• Third stage: an offer from our company, if everything aligns and you share our values.

We have a flexible structure and aim to complete all stages within a week. Apply now and join the top professionals at Insolutions Ltd.