IT Product Manager

Institute of Smart Systems and Artificial Intelligence (ISSAI) was founded in September 2019 to serve as the driver of research and innovation in the digital sphere of Kazakhstan with the focus on AI research.

ISSAI aims to develop a national capacity for research in Artificial Intelligence incorporating the experience of exemplars from Asia, Europe and the United States.

ISSAI provides an agile framework for research, innovation and collaboration with national and international partners in education, industry and government and contributes to the digital ecosystem of Kazakhstan in the advancement of national development goals.

Job Description

We are seeking a proactive and innovative IT Product Manager to drive the growth and success of Soyle App. The ideal candidate will be responsible for defining the product strategy, aligning development with market demands, and ensuring a smooth user experience. This is a unique opportunity to contribute to an
impactful language technology product for the Kazakhstani market.

Responsibility:
- Define and execute the product vision, strategy, and roadmap for Soyle App, focusing on text and speech processing services.
- Collaborate with engineering, design, and marketing/PR teams to develop, launch, and iterate on product features.
- Engage with Kazakhstani user communities to understand their needs and integrate feedback into the product.
- Manage Soyle's interactive and API-based service offerings, including pricing, user onboarding, and customer support.
- Work closely with data science and AI teams to optimize the performance and reliability of language models.
- Analyze product usage data, set KPIs, and drive continuous improvement based on metrics.
- Stay up-to-date with trends in NLP, AI, and competitor products to keep Soyle App competitive in the language tech market.

We are seeking a proactive and innovative Product Manager to drive the growth and success of Soyle. The ideal candidate will be responsible for defining the product strategy, aligning development with market demands, and ensuring a smooth user experience. This is a unique opportunity to contribute to an impactful language technology product for the Kazakhstani market.

Qualifications

Required skills and experience:

● Bachelor’s degree in Computer Science, Business, or a related field (Master’s degree is a plus).
● 3+ years of experience in product management, preferably with a background in AI, NLP, or software applications.

● Strong understanding of AI and NLP applications, particularly in speech-to- text and text-to-speech domains.
● Excellent communication skills in Kazakh, Russian, and English.
● Proficiency in data analysis tools to interpret product data and user feedback effectively.
● Experience with Agile methodologies and familiarity with tools like GitHub, Git Project (Kanban) and product analytics platforms.
● Passionate about language technology and creating impactful solutions for local users.