Dynamics 365 Field Service Business Analyst (Functional Consultant)

We are looking for a talented business analyst to drive successful implementation of Microsoft Dynamics 365 field service solution evaluating business requirements of the customers and converting them into technical specifications. Working closely with end-users, technical team and different stakeholders, you will oversee the efficient configuration, customization, and roll out of Microsoft Dynamics 365 Field Service, ensuring it aligns with the organization’s objectives.

Requirements:

• Bachelor's degree in business administration, computer science, or equivalent
• 3+ years of experience as a business analyst
• Proven track record of successful Microsoft Dynamics 365 Field Service implementation
• Skilled in system configuration, customization, and data management within Microsoft Dynamics 365.
• Familiarity with Agile or iterative project management methodologies.
• Strong analytical and problem-solving abilities, with a talent for converting business requirements into practical solutions
• Highly organized and able to work independently without guidance
• Excellent communication and interpersonal skills to work with different stakeholders
• Excellent command of spoken and written English

Nice to have:

• MS Dynamics certification (MB-240)
• Pre-sales experience

Responsibilities:

• Interact with potential customers to gain a clear understanding of their needs and goals
• Collaborate with different stakeholders to gather, analyze and document requirements
• Convert business needs into functional specifications
• Configure and customize Dynamics 365 field service based on customer requirements
• Work closely with developers to execute requirements and resolve issues
• Provide user training sessions when needed
• Provide ongoing support for post-implementation

We can offer:

• Projects for such clients as PayPal, Wargaming, Xerox, Philips, adidas and Toyota
• Competitive compensation that depends on your qualification and skills
• Career development system with clear skill qualifications
• Flexible working hours aligned to your schedule
• Options to work remotely
• Compensation of medical costs
• English courses online
• Corporate parties and events for employees and their children
• Internal conferences, workshops and meetups for learning and experience sharing
• Gym membership compensation, corporate sport competitions (cybersport included)
• 5 days of paid sick leave per year with no obligation to submit a sick-leave certificate