Back Office Specialist

The employee in this position is responsible for:

• Systematic maintenance and timely submission of reports for the Sales and Distribution Department;

• Formation of databases for the Sales and Distribution Department;

• Performing other duties as outlined in this Job Description.

QUALIFICATION REQUIREMENTS

• Education: Higher education.

• Work experience: At least 1 year in the sales or marketing department of consumer goods.

• Language proficiency: Fluent in Russian. Knowledge of the state and English languages is desirable.

Special knowledge and personal qualities:

• Knowledge of regional sales specifics and the supply chain.

• Advanced user skills in MS Office, Power BI, SAP, and Outlook.

• Interpersonal communication skills.

• Knowledge of occupational safety rules and regulations.

JOB RESPONSIBILITIES

1. Sales Marketing Improvement Project

• Forms and provides data for planned rerouting through Excel.

• The document must be approved by Territory Sales Support Managers and submitted at least once every 2 months.

1. Unplanned rerouting

• Makes changes in the CHICAGO program for transferring territories and sales points between Sales Support Specialists.

• Updates the rerouting database when new employees are hired.

1. Creating new sales points

• Enters new sales points in the CHICAGO program and links them to the assortment within the Sales Support Specialist’s territory between route updates.

1. Changing the status of Sales Support Specialists

• Makes changes in the CHICAGO program when the status of sales points changes: closing, removing, adding to the route, or moving equipment.

1. Report generation

• Generates and distributes reports from Power BI and Excel upon request from Regional and Territory Sales Support Managers.

1. Training new employees

• Trains Territory Sales Support Managers and new employees on how to use the company’s mobile applications and tablets (PPC), including CHICAGO.

1. Monitoring task performance

• Monitors the correct execution of tasks by Sales Support Specialists in the CHICAGO application.

1. Informing about changes

• Timely informs Sales and Distribution Department employees about changes in the CHICAGO program and provides technical support.

1. Staffing and product updates

• Reports on staffing changes, product updates, and other changes related to field employees.

1. Data verification

• Verifies the accuracy of regional and city data with CHICAGO using Power BI and Excel, and reports any discrepancies to management.

1. Tracking tablets and mobile devices

• Maintains documentation for the movement of tablets and mobile devices for accounting purposes.

1. Creating programs in CHICAGO

• Assists in creating sales and consumer programs upon request from the Sales Marketing Improvement Unit.

1. Document management

• Organizes the proper maintenance, storage, and archiving of Sales and Distribution Department documentation.

1. Employee support

• Provides comprehensive support to the Sales and Distribution Department staff and coordinates their interaction.

1. Organizing events

• Assists in the preparation and organization of conferences, meetings, and other events at the regional level.

1. Administrative duties

• Ensures proper reporting and administrative activities, informing staff about changes in the employer’s acts.

1. Error correction

• Informs Sales Support Specialists about the need to correct data when errors are found and submit missing documents.

1. Other assignments

• Performs other assignments from direct and senior management.

1. Safety compliance

• Complies with occupational safety, safety regulations, work schedule, and sanitation standards. Reports to management about any situations threatening life and health, as well as accidents at work.